Service Data Descriptions

Please note this is not a complete list of every field on the Service screen, but a focus on new or re-named fields. 

FieldDescriptionCLSIS Equivalent
Service IDAutogenerated unique ID number when the Service is created.Activity ID
Matter IDUnique ID only present for Services migrated from CLSIS.Matter ID
Client NameA link to the associated Client screen.View Client
Assigned ToThe Worker/s assigned to work on the Service.Worker Name
Created ByThe User who created the entry in CLASS. This defaults to the User currently logged in.
Keywords‘Tag’ or label the Client or Service record to highlight particular characteristics or references, such as potential case study or projects.
View ConflictsDisplay a history of conflict searches and results
Estimated Time SpentThe amount of time involved in the conduct of the ServiceCase Hours
Financial Disadvantage IndicatorDrop down to select the Client’s financial disadvantage status, in accordance with reporting under the National Partnership Agreement.
Disability StatusExistence and type of disabilityDisability Indicator AND Disability Type
Archive DateThe date on which the Service was archivedArchive Date
Archive Box NumberText field to record relevant centre archive boxArchive Box Number
Simple Referral ToThe external person, organisation or agency to which the Client was referred for assistanceReferral To
Facilitated Referral ToThe external person, organisation or agency to which the User directly assists the Client to make contact withReferral To
Reason for ReferralThe reason for which the Client or person was referred to an external person, organisation or agency for assistanceReason for Referral
Referred FromThe person, organisation or agency which referred the person to the Service Provider to request assistance with their problemReferral from
Family Violence IndicatorClient self-identifies family violence statusDomestic Violence Indicator
Homelessness StatusClient self-identifies homelessness statusRisk of Homelessness Indicator
Relationship StatusThe Client’s relationship statusFamily Type
Number of dependent childrenThe Client’s number of children under 18 years oldFamily Type
Number of other dependentsThe number of other dependents of the Client