CLASS (Community Legal Assistance Services System) is a data application that has 3 main functional areas:
All community legal centres funded under the National Legal Assistance Partnership Agreement (NLAP) must use CLASS to report service data under their funding agreements.
Community Legal Centres Australia works with an external provider to maintain CLASS and to generate de-identified data reports for the Commonwealth and state and territory governments.
The ICT and Data Helpdesk can help you troubleshoot many CLASS, ICT and Data problems related to using CLASS and reporting on the national dataset. We can also
The Helpdesk can also:
Please use the ICT and Data Helpdesk Portal for all support and training requests. The portal is the best way for you to contact us and for us to help you. You can use it to share screen shots and keep track of your inquiry.
Log in with your email address and follow the password reset prompts to get started!
Please note: the username field is case-sensitive. Please enter your email address exactly how your organisation set it up.
You can also contact the CLASS Helpdesk by:
It is a starter orientation to CLASS, describing the basic layout and navigation, and some of the simple functions available in CLASS.
Before Using CLASS – Describes steps you need to take in order to have the best experience using CLASS
CLASS Navigation – Gives an overview of how to Navigate through the CLASS system
Getting Started – Text Guide – General descriptions of the module’s found in CLASS
Getting Started – Video Guide – 5 minutes on each Module or part of CLASS covering the basics
Your CLASS User account – How to log in to CLASS and what to do if you encounter any issues
Other Training Videos – Other Training Videos on usage of CLASS