Client – Standard Field List

Here is the full list of Standard fields attached to Clients in CLASS.

If a field is not on this list, check Custom Fields. 

NameDescriptionEdit Options
Client IDCannot be edited. Prefix of C for Client. Adds +1 automatically for each new client. No
Client CategoryDisplayed in “type” Column in Conflict check. Usually Full Client, but may be Non-Client, or Triage Client etc. No
Client TypeTypically Individual, or Organisation etc. Types & Categories
First Name Additional Details Tab
Last Name Additional Details Tab
Other NameCombines Middle Names, Nicknames etc – searchable in Client search and Conflict Check. Additional Details Tab
Organisation NameOnly for Client Type = Organisation, Government Body or agencyIn Page
Contact NameOnly for Client Type = Organisation, Government Body or agencyIn Page
Size of GroupOnly for Client Type = Organisation, Government Body or agencyIn Page
Other Client TypeOnly for Client Type = OtherIn Page
KeywordsAdd any keywords, can be searched. In Page
First Service DateCannot be edited No
Last Service DateCannot be edited No
FlaggedTurns Client Page Salmon Coloured, and same colour in Searches. Used for any purpose but typically difficult clients, often used with Client Notes (see Notes below) to clarify.In Page
Privacy TypeDesigned as a warning to other users, standard options include Do not Call, Do not Mail, See Client Notes etc. Types & Categories
MobileMobile Phone – edited from Additional Details Tab 
Other phone Type Other means something other than mobile – edited from Additional Details TabTypes & Categories
Other Phone Other means something other than mobile – edited from Additional Details Tab 
Email TypeHome, work, etc – edited from Additional Details TabTypes & Categories
Emailedited from Additional Details TabAdditional Details Tab
Address TypeTypically Street / residential, or work etc. may also store ‘Former’ addresses here – edited from Additional Details TabTypes & Categories
StreetStreet, type and number, edited from Additional Details TabAdditional Details Tab
Suburb / TownEditing this will activate auto postcode / State / Country look up – for verification purposes – edited from Additional Details TabAdditional Details Tab
Post CodeSee Suburb /  town – edited from Additional Details TabAdditional Details Tab
StateSee Suburb /  town – edited from Additional Details TabAdditional Details Tab
CountrySee Suburb /  town – edited from Additional Details TabAdditional Details Tab
Click here to view on mapTriggers a google map pop up for address verificationNo
NotesKnown as Client Notes. Click “Design” (tab at bottom) to edit and add links etc. Click Preview (tab at bottom) to see final version, and make links clickable. In Page
Date of Birth TypeTo show if known or estimate etc. No
Date of birth In Page
Gender Types & Categories
Family Type Types & Categories
Aboriginal & Torres Strait Islander Status Types & Categories
Country of BirthFrom ABS codes. Discuss with CLASS Helpdesk if country not listed. Not directly
Year of ArrivalIf client born OverseasIn Page
Main Language Spoken At HomeFrom ABS codes. Discuss with CLASS Helpdesk if language not listed. Not directly
Proficiency in English – Spoken Types & Categories
Proficiency in English – Written Types & Categories
Requires InterpreterIncludes other languages or non spoken (hearing impaired), This filed is where interpreter is required, (if possible) distinguished from Service / Interpreter or Translator Used – which is where they were actually used. Types & Categories
Employment Status Types & Categories
Centrelink Status Types & Categories
Income Level Types & Categories
Income Source Multi-select fieldTypes & Categories

Mandatory Fields 

The following are the default mandatory fields: 

  • Client Type
  • Last Name


Note: Centres may choose to add more mandatory fields.

Search