For member organisations
Community Legal Centres Australia works with the eight state and territory associations and the more than 160 member centres around Australia to strengthen and support the community legal sector. Community Legal Centres Australia manages the National Accrediation Scheme, the National Insurance Scheme and National Conference. It carries out data collection and analysis for the sector and provides access to the legal reference library, LexisNexis. Member organisations can access information about Community Legal Centres Australia services in the User Portal.
Contact information for member organisations
User Portal email: email@example.com
The User Portal contains additional resources related to Community Legal Centres Australia services and activities for people working in the community legal sector (i.e. organisations that are members of their local state or territory community legal centre peak).
The User Portal replaces the old ‘Members’ Portal’. It contains information about insurance, the National Accreditation Scheme, the National Legal Assistance Partnership, General Fee, directory of centres and past conference and webinar materials.
If you would like to access the User Portal, please email firstname.lastname@example.org.
National Accreditation Scheme (NAS) Portal
All community legal services that are part of Community Legal Centres Australia’s membership network must be accredited through the National Accreditation Scheme (NAS).
Members only need access to the NAS Portal when working through the accreditation process with their Regional Accreditation Coordinator.
There is no direct link to the NAS Portal. When a member needs access, their Regional Accreditation Coordinator contacts Community Legal Centres Australia to request access for nominated people at the member organisation.
We will then email each nominee an invitation link to the NAS Portal. Once you have received this link, if you need help accessing the portal, contact the ICT and Data Helpdesk at email@example.com.
To find out who your organisation’s Regional Accreditation Coordinator is, please log into the User Portal.
ICT and Data Helpdesk
Helpdesk phone: 1300 484 498
Helpdesk email: firstname.lastname@example.org
The ICT and Data Helpdesk can help you troubleshoot many CLASS (Community Legal Assistance Services System) ICT and data problems related to using CLASS and reporting on the national dataset.
The Helpdesk can also arrange training on sector data collection and reporting and advise on data and system integrations.
Please use the ICT and Data Helpdesk Portal for all support and training requests. The portal is the best way for you to contact us and for us to help you. You can use it to share screen shots and keep track of your inquiry.
You can also contact the CLASS Helpdesk by:
- Email: email@example.com. Please include your name, service name, state and contact details. We’ll respond as soon as we can.
- Phone: 1300 484 498. If we can’t answer straight away, please leave a message with your name, centre name and contact details and we’ll get back to you as soon as we can.
National Insurance Scheme
Community Legal Centres Australia coordinates a National Insurance Scheme for member organisations that are interested in purchasing bulk insurance.
You can find information about the scheme and resources in the User Portal.
For more information or queries please email firstname.lastname@example.org.
Community Legal Centres Australia provides a Jobs Board for the benefit of people in the community legal sector, with opportunities within the sector and related areas. Jobs can be submitted on the Work with us page.
Our 2023 National Conference is now over.
If you are not from a member organisation and are looking for legal help, please see Find legal help