This is regarding the PT01 report the top 20 problem types report in CLASS. There is only one of this standard report type. Some centre’s have raised that sometimes they need the information to be further broken down with this report when eg. one of the Top Problem Type’s is “Other Civil” its’ good to know what exactly that means in detail by looking at the “Problem Type Map Type” and Sub problem types.
Note a similar broken down report for Law Type & Primary Law Type can be created but just substitute the law type fields with the problem type ones in the process below.
Finished example report: