C04. Clients by Priority Group (single)


Previously known as: CC4 Quick Pick Client Demographics

Report Type: Standard

Purpose:  This report allows one to quickly search for a number of clients within a certain date range, filtered by selected demographic characters. It reports on the number  of clients matching all the selected variables from the demographic filter.


To search for the total of all clients assisted within a certain date range, one can leave all the fields in the demographic filter as default, “Any.” In this example, “The number of clients matching these variables” is 401.

Filtered results

If one wants to search for a number of female clients who are financially disadvantaged, and also in between the ages of 35-49, one can select such criteria (simultaneously) from the demographic filter that appears on the left side of the database. This shows the narrowed-down result of 60.

Filters available in this report

This report can be ‘filtered’ so that the results are limited to data that meets the criteria chosen in the filter panel. The filters available for this report are

  • Date Range
  • Funding Categories – Choose all, one or several Funding Categories
  • Catchment –  The Catchment chosen will determine which centres will be shown. 
  • Demographic information – Gender, Age groups, Financial Disadvantage, Income Level, Family Living With Dependent Children, Disability and or Mental Illness, Indigenous Australian, Outer Regional and Remote Clients, Homelessness, Client Type, New Clients, Interpreter Translator Required, Main Language Spoken At Home Not English, Family Violence. 

For more information – see the page on filters

The following should be considered when analysing this report 

  • This report counts unique clients.
  • Priority groups are identified by various fields in CLASS. Some of these are on the Client record, e.g. date of birth and Indigenous status, and some of these are on the Service record, e.g. family violence indicator and disability status. 
  • Where a field is on the Service page, and the Client has more than one service relevant to the period, the report counts where any of these services meets the criteria. For example: Jo has had three Legal Advices in the same reporting period, and on 1 of those Legal Advices it is recorded that Jo was homeless. On the other 2 Legal Advices, Jo was not homeless. This report will count 1 client in the Homelessness Indicator.
  • Geographic data, i.e. Rural, Regional and Remote, is not yet included in the report. It will be added as soon as possible, and will be based on client primary address details.
  • For the demographic filter, the default setting for all the drop-down options is “Any.” This means that the figures appearing in the report will capture all data in relation to those criteria. For example, if one leaves Gender field as “Any,” the data captured will include all clients who are male, female and other.
  • Selecting “Yes” for Homeless indicator only captures data that is mapped to the response “Yes.” The report will not include responses that are mapped to “Unknown” or “At risk of.”
  • This report is very similar to C03 report. If running this report with the same demographic filter, catchment and date range as C03, the “number of clients matching these variables” in C04 should match the “total clients” of C03.