Actions – Standard Fields List

Here is the full list of Standard fields attached to Actions in CLASS.

Name	Description	Edit Options
Action Type	Can be added, edited or hidden etc. Two main parent types, Note types and Date (reminder) types.	Types & Categories
Contact method	Similar to Mode of Service delivery on some Services. Face 2 face, email, phone etc. Recording each contact.	Types & Categories
Description	Primary Action Note field. Click “Design” (tab at bottom) to edit and add links etc. Click Preview (tab at bottom) to see final version, and make links clickable.	In Page
Date Of Creation	Date time, defaults to date of creation.	In Page
Assigned to	Important for “My Critical Dates”	In Page
Supervisor	Like above. Good for tracking “My Critical Dates” etc	In Page
Complete	tick box – see critical Dates	In Page
Critical	Marks as Critical	In Page
Reminder Email template	Selectable. Templates are editable under System Settings. Go to helpdesk for support	In Page
Due Date	for Certain Actions, usually means you will have this main date (e.g. court date) AND also a reminder (e.g. 2 days before)	In Page
Reminder date	Reminder date. Can be email or in list.	In Page

Send Calendar File	Ticking this will upon saving a browser download of a calendar file designed to be added to calendar.	In Page
Created By	Worker who first created the Action, ie. Did the data entry, automates to who is logged in at creation, but can be edited	In Page
Court Type	Court Attendance Action. Best used edited, and localised by actual court / tribunal names.	Types & Categories
No of Attendances	To track How many times to court	In Page
Attendance Date	Track Court Date.	In Page
Minutes Spent.	For tracking this court attendance Court Date, wheres tracking total time of Service would be on Service / Estimated time spent	In Page
Client Attended	Indicated attendance,	In Page
Hearing Type	Can be edited.	Types & Categories
Appearance Type	e.g. Conciliation, representation, submission, can be edited	Types & Categories
Client Advised	Tick box	In Page

Mandatory Fields

The following are the default mandatory fields:

Action Type
Created by

Actions – Standard Fields List

Mandatory Fields

Acknowledgement of Country

Community Legal Centres Australia is inclusive of everyone in our community