Email templates are used by the mass email function in CLASS. The defaults cannot be edited or deleted. The only way to edit them is to create a new template, through the following steps.
Press the “New” button.
Edit your body text and subject line as desired – you can populate existing fields in CLASS in your email template and subject line in order to make your email more meaningful – all you need to do is find the field in the “Data Source” section on the right of your screen and copy the text for the desired field where you would like it to appear in the email. Here is an example of populating the Service ID in the body of an email template: