You may need to delete additional parties due to a data entry error, or as part of a process of deleting client service records.
The process is as follows.
Step 1 – Locate Correct Service
Additional Parties, such as other parties, or related parties, are attached to service records (not Services), so the first step is to locate and load the correct service record. This can be achieved using Service Search, or by finding the correct client and locating the correct service from the Client services tab.
Once the service is located, open it:
Step 2 – Click Additional Parties Tab
See the Red box in the image above
Step 3 – Select the Additional Parties and Click delete
In image below the user first ticks the box next to the additional party. Multiple records may be selected. Then, click the button in top right Corner called ‘delete’
Step 4 – Delete Confirmation
Click Acknowledgement and then press delete button
