Responsibilities list for CLASS Admin

Summary of system settings

Menu	Sub Menu	Description
Centre Profile	General Information	Update general information on your centre such as main address, contact details and a primary contact.
	Addresses	Centres can add addresses for separate officer or outreach locations as necessary.
	Centre Reports (Centres only)	Reports requested by a centres State Program Manager are found here. There is a variety of reports than can be requested. Centre Reports are separate to CLASS reports.
	Configuration (SPM and CLCs Australia only)	The Centre Configurations tab contains specific settings for that centre, such as whether the centre has access to document management or email functionality. The centre will need to request changes to these settings as this is strictly locked for State Program Managers or CLCs Australia to edit.
	Email Servers	This menu allows an admin to add one or multiple email servers. This is used for sending user credential emails and workflow reminders.
Workers (Centres only)		Every staff member at a centre (regardless of whether they use CLASS) should have a worker account. This is where accounts can be created, updated and deleted. If a staff member needs to access CLASS, a worker account should be created before a user account.
User Accounts		User accounts are exclusively for staff members who require access to the CLASS system. The admin has access to reset passwords, change user permissions, make users active or inactive, or lock user accounts.
Roles		Roles are preset collections of permissions designed to easily assign users basic sets of permissions. This tab is designed to customise those presets, or create new presets that better suit the individual needs of each centre.
Field Mapping (Centres only)		This section is where different fields can be customised to appear in different problem types. They can also be made mandatory, depending on each centres reporting requirements to various funding bodies. Fields are not created here.
Types & Categories	CLASS	List of fields that are used in the CLASS application. By clicking on any of the field links it takes you to the list view. Here categories can be created, edited or deleted, including detailed customisation.
	Accountability (SPM and CLCs Australia only)	Security and Worker fields are located here.
	HRM (SPM and CLCs Australia only)	Functions include creating new types, deleting existing types, editing the name/active/defaults become available.
Configurations (SPM and CLCs Australia only)	Menu Customisation	Admin is able to change the names of the left hand menu items, change the icons and show or hide menu items for the Admin portal only.
	Permission Configuration	The permissions list can be edited here. It is recommended that this is left for the Development teams to manage
	Message Board	This is a Light HTML editor for the Message Board. This specifically controls the Top message board that is seen by all centres. It has functions such as allowing Hyperlinks or Pictures to be uploaded.
	System Configuration	This section contains many security based options that affect both the centre and admin portal. This can include password complexity, security policy and audit settings.
Audits	Data Audit Log	This records the changes made by Admin users to all sections of CLASS.
	Exception Log	The exception log records the errors that occur in the system for developers to analyse. This records both the admin and centre errors.
	User Authentication Log	This records the log in attempts and status for both Centres and Admins.
	User Session Log	This records the log in time and log out times of users in the system. This covers both admin and centre.

Responsibilities list for CLASS Admin

Summary of system settings

Quick tips

System Settings

Managing fileds via Types an Categories

Field Mappings

Audits

Creating Custom Fields

Reporting.

Message board

Understanding Security

Acknowledgement of Country

Community Legal Centres Australia is inclusive of everyone in our community