When creating a new CLASS account, you’ll need to set a role for the account. You can change the role at any time too.
However, if you set the role for a CLASS account incorrectly, you may not get the level of access to CLASS that you like.
It’s very important to make note of the following;
CLASS has four main roles and only one should be selected.
The four main roles are;
This is a screenshot of an account that has been incorrectly set up;
The roles work in the following way;
If you believe you aren’t getting access to the correct things in CLASS, please check the roles of the accounts in question before contacting the helpdesk.