Client – Standard Field List

Here is the full list of Standard fields attached to Clients in CLASS.

If a field is not on this list, check Custom Fields.

Name	Description	Edit Options
Client ID	Cannot be edited. Prefix of C for Client. Adds +1 automatically for each new client.	No
Client Category	Displayed in “type” Column in Conflict check. Usually Full Client, but may be Non-Client, or Triage Client etc.	No
Client Type	Typically Individual, or Organisation etc.	Types & Categories
First Name		Additional Details Tab
Last Name		Additional Details Tab
Other Name	Combines Middle Names, Nicknames etc – searchable in Client search and Conflict Check.	Additional Details Tab
Organisation Name	Only for Client Type = Organisation, Government Body or agency	In Page
Contact Name	Only for Client Type = Organisation, Government Body or agency	In Page
Size of Group	Only for Client Type = Organisation, Government Body or agency	In Page
Other Client Type	Only for Client Type = Other	In Page
Keywords	Add any keywords, can be searched.	In Page
First Service Date	Cannot be edited	No
Last Service Date	Cannot be edited	No
Flagged	Turns Client Page Salmon Coloured, and same colour in Searches. Used for any purpose but typically difficult clients, often used with Client Notes (see Notes below) to clarify.	In Page
Privacy Type	Designed as a warning to other users, standard options include Do not Call, Do not Mail, See Client Notes etc.	Types & Categories
Mobile	Mobile Phone – edited from Additional Details Tab
Other phone Type	Other means something other than mobile – edited from Additional Details Tab	Types & Categories
Other Phone	Other means something other than mobile – edited from Additional Details Tab
Email Type	Home, work, etc – edited from Additional Details Tab	Types & Categories
Email	edited from Additional Details Tab	Additional Details Tab
Address Type	Typically Street / residential, or work etc. may also store ‘Former’ addresses here – edited from Additional Details Tab	Types & Categories
Street	Street, type and number, edited from Additional Details Tab	Additional Details Tab
Suburb / Town	Editing this will activate auto postcode / State / Country look up – for verification purposes – edited from Additional Details Tab	Additional Details Tab
Post Code	See Suburb / town – edited from Additional Details Tab	Additional Details Tab
State	See Suburb / town – edited from Additional Details Tab	Additional Details Tab
Country	See Suburb / town – edited from Additional Details Tab	Additional Details Tab
Click here to view on map	Triggers a google map pop up for address verification	No
Notes	Known as Client Notes. Click “Design” (tab at bottom) to edit and add links etc. Click Preview (tab at bottom) to see final version, and make links clickable.	In Page
Date of Birth Type	To show if known or estimate etc.	No
Date of birth		In Page
Gender		Types & Categories
Family Type		Types & Categories
Aboriginal & Torres Strait Islander Status		Types & Categories
Country of Birth	From ABS codes. Discuss with CLASS Helpdesk if country not listed.	Not directly
Year of Arrival	If client born Overseas	In Page
Main Language Spoken At Home	From ABS codes. Discuss with CLASS Helpdesk if language not listed.	Not directly
Proficiency in English – Spoken		Types & Categories
Proficiency in English – Written		Types & Categories
Requires Interpreter	Includes other languages or non spoken (hearing impaired), This filed is where interpreter is required, (if possible) distinguished from Service / Interpreter or Translator Used – which is where they were actually used.	Types & Categories
Employment Status		Types & Categories
Centrelink Status		Types & Categories
Income Level		Types & Categories
Income Source	Multi-select field	Types & Categories

Mandatory Fields

The following are the default mandatory fields:

Client Type
Last Name

Note: Centres may choose to add more mandatory fields.

Client – Standard Field List

Mandatory Fields

Acknowledgement of Country

Community Legal Centres Australia is inclusive of everyone in our community