Uploading email files for Mac users to CLASS Documents

Users who use MAC computers may have issues when uploading emails into CLASS in the documents section. They may see the following the error message:

 “Uploaded file does not pass document security validation (text / plain)” 

This can make it difficult to upload email files / messages directly form Outlook, if using a MAC Computer.

To Solve this issue:

Compress the email file and attempt to upload it to CLASS by following these steps:

1. Right click on the selected email
2. Select save email to your computer
3. Locate the saved email (it is usually in your Quick Access or Most Recent Docs menus).