Please note this is not a complete list of every field on the Service screen, but a focus on new or re-named fields.
| Field | Description | CLSIS Equivalent |
|---|---|---|
| Service ID | Autogenerated unique ID number when the Service is created. | Activity ID |
| Matter ID | Unique ID only present for Services migrated from CLSIS. | Matter ID |
| Client Name | A link to the associated Client screen. | View Client |
| Assigned To | The Worker/s assigned to work on the Service. | Worker Name |
| Created By | The User who created the entry in CLASS. This defaults to the User currently logged in. | – |
| Keywords | ‘Tag’ or label the Client or Service record to highlight particular characteristics or references, such as potential case study or projects. | – |
| View Conflicts | Display a history of conflict searches and results | – |
| Estimated Time Spent | The amount of time involved in the conduct of the Service | Case Hours |
| Financial Disadvantage Indicator | Drop down to select the Client’s financial disadvantage status, in accordance with reporting under the National Partnership Agreement. | – |
| Disability Status | Existence and type of disability | Disability Indicator AND Disability Type |
| Archive Date | The date on which the Service was archived | Archive Date |
| Archive Box Number | Text field to record relevant centre archive box | Archive Box Number |
| Simple Referral To | The external person, organisation or agency to which the Client was referred for assistance | Referral To |
| Facilitated Referral To | The external person, organisation or agency to which the User directly assists the Client to make contact with | Referral To |
| Reason for Referral | The reason for which the Client or person was referred to an external person, organisation or agency for assistance | Reason for Referral |
| Referred From | The person, organisation or agency which referred the person to the Service Provider to request assistance with their problem | Referral from |
| Family Violence Indicator | Client self-identifies family violence status | Domestic Violence Indicator |
| Homelessness Status | Client self-identifies homelessness status | Risk of Homelessness Indicator |
| Relationship Status | The Client’s relationship status | Family Type |
| Number of dependent children | The Client’s number of children under 18 years old | Family Type |
| Number of other dependents | The number of other dependents of the Client | – |
