19 June 2018

Welcome to the CLASS news bulletin, where we’ll keep you regularly updated on CLASS news, handy tips, issues, fixes, and improvements.

Welcome to our CLASS News for June 2018. With the end of financial year fast approaching, we wanted to encourage you to use the full range of reports that are now available through CLASS.

You now have 26 new reporting options (including clients, services and accountability). A full list of all available reports is available on our online guide.

You can also now produce service count reports, client and service counts by office or outreach and filtering by specific demographic groups.

After you’ve had a go at running these reports and find there are still gaps for your reporting needs, please get back to us before 27 June.


You can now produce the following reports:

1. Service Count by (selected) Funding Category

Including level 3 categories: Report S05 – Service by Funding Category has been improved and now counts the totals


2. Client or Service counts by Office or Outreach Location

Many existing, and new, client count reports and service count reports, can now filter by Catchment. More information in this video.


3. Filtering by specific demographic groups when report Client counts by NPA priority groups

New report C03 – Clients by Priority Group (Custom) allows you to filter by demographic information as well as date range and catchment.

More information available in this video
Detailed information available here

This table here that tells you what the CLSIS report is now called in CLASS.

In the Pipeline

The CLASS Team are currently testing two major modules: enhanced geolocation and building your own reports:

1. Enhanced Geolocation

Centres will be able to track and report on client and service delivery using factors such as electoral divisions (from Commonwealth to local government), ABS statistical areas (e.g SA1s & SA2s etc), and remoteness.

2. Build Your Own Reports

CLASS customised reports similar to Data Query Reports previously available in CLSIS including the ability to save search results.

We continue to work closely with State Program Managers, Commonwealth AGD and PMC to ensure they are up to date.

Need Help?

Call Helpdesk: 1300 484 498
Email Helpdesk:
(As always please include your name, centre, state and contact details, so we can get back to you.)


Did you know we host regular online training sessions for all CLASS users? If you’re new or a long-term user, you’ll find helpful tips and tricks on getting the most out of CLASS, including important information on all of the new updates, reporting and data standards compliance.

Click here for easy registration to the training sessions.

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