Referral Officer – Refugee Legal – Melbourne VIC

The Referral Officer will work to support the increasing number of vulnerable clients, including individuals affected by family violence, mental illness and homelessness, who come to us with a range of complex non-legal needs. The Referral Officer will work alongside our legal team to combine non-legal supports with expert legal assistance to: – help address the pressing and complex non-legal issues faced by these vulnerable clients; – ensure that clients are connected to the non-legal services they need; – ensure that clients can properly engage with the legal process; and – better utilise legal resources and create a more efficient legal service. The Referral Officer will play a critical role in referring these particularly vulnerable clients to many of the wide-ranging non-legal essential support services they require, including referral to counselling services, housing support organisations, medical services and others as required.