Members' Portal login changes

Updated: 15 July 2021 

We are making changes to the way you log into the Members’ Portal on our website to make it easier for you to get the information that you need! Please note, on Saturday 17 July that for 24 hours, you will be unable to log into the Portal whilst we make this change. But the website will be back on Sunday 18 July.

What the change will look like 

On Monday 19 July we will be sending your Centre an email with new login details – these details will be connected to your Centre’s general email account. 

For example, at CLCs Australia, our login details might look like this: 

  • Username: info@clcs.org.au 
  • A one-time link to set the password for your Centre

Why the change? 

This change will help solve many issues when trying to view Members-only information on our website. It will also mean that if you forget your password, you can reset it at any time. 

How will I log in to the Members’ Portal? 

You will still be able to log into the Members portal by clicking on the “Members’ Portal” button on the main website, you will just need to use your new details which will be emailed on Monday 19 July 

Click the members portal logo to log in

Will there only be one login per Centre?

Yes. Centres will receive one login and password.

How will I be able to reset my own password if I forget? 

If you have forgotten your password, click “Reset your password” as shown below. 

Reset Password

Enter your Centre’s email address and press submit. You will then receive an email with a link to reset your password. 

Enter your Centre's email address

Need help? 

If you have any more questions or concerns, please don’t hesitate to get in contact with us on: icthelp@clcs.org.au

Many thanks 

CLCs Australia