Coordinator – Refugee Advice and Casework Service – Randwick NSW

The Coordinator will report to the Supervising Solicitor and must carry out their duties in accordance with RACS’ policies and funding guidelines.

The RACS working environment is high-volume and the Coordinator must be highly skilled in managing this, alongside time and competing priorities.

The Coordinator’s principal duties are: managing and triaging referrals from caseworkers, other welfare agencies and directly from clients visa multiple RACS channels; completing client intake and taking instructions from clients as required; liaising with clients and agencies to obtain all necessary documents and information to enable effective provision of legal advice and/or assistance; providing scripted advice to clients as directed where necessarily; preparing and reviewing forms, briefs, letters and documentation as instructed; liaising with RACS solicitors to ensure clients are triaged and assisted through the right services; working closely with the Volunteer Coordinator to support volunteers with intake procedures and other associated tasks; liaising with pro bono partners, sector partners and other stakeholders; managing a large volume of client data and documentation in line with legal requirements including file management; and keeping comprehensive records and tracking clients’ progress and time limits as arising

How to apply

To apply, send your cover letter addressing the selection criteria in full and a CV to Kerrith Sowden at Due to the urgency of this recruitment, you are encouraged to apply early.  Interviews will be held ASAP with a view to commence at RACS as soon as practicably. Please note that, due to an urgent need for staffing, decisions may be taken prior to the close of applications.