CLASS Webinar and Online Training

 

For information and bookings, contact the CLASS Helpdesk.

Check the training schedule for upcoming training sessions.

 

Module Name

Content

Prerequisites

Who should attend

CLASS NEW USER TRAINING 

(2 hours) 

An introduction to CLASS 

  • What is CLASS
  • Data Consistency
  • Logging in and Security 
  • Conflict checking and search 
  • Intake 
  • Add/Edit a Client  
  • Add/Edit a service 
  • Add/Edit an action
  • Critical Dates
  • My Services
  • Copying Services
  • Triage
  • Exporting
  • Printing
  • Flagging
  • Basic Filter
  • Documentation
  • Getting Help

None

 

All Centre CLASS Users

CLASS COMMUNITY PROJECTS TRAINING

(1.5 hours) 

  • Overview of the database
  • What is new/different to CLSIS
  • Add Projects and Project Services
  • Add Project Services and edit existing services
  • Basic Filter building

None

 

All Centre CLASS Users

CLASS REPORTING TRAINING

(1.5 hours) 

  • Standard reports 

  • DIY reports 

CLASS ADMINISTRATORS TRAINING CLASS Centre Administrators and staff responsible for reporting 

CLASS ACCOUNTABILITY TRAINING

(1 hour)

Only for CLASS admins in States that use the Accountability Module CLASS REPORTING TRAINING CLASS Centre Financial Administrators

CLASS ADMINISTRATOR TRAINING – USER MANAGEMENT

(45 MINS)

  • Security 
  • Creating New Users 
  • Reset Passwords 
  • Termination of Accounts 
  • Permissions and Roles 
  • Audit Logs 
  • Documentation 
  • Getting Help 

CLASS INTRODUCTION TRAINING

 

CLASS Centre Administrators

CLASS ADMINISTRATOR TRAINING - CUSTOMISATION

(45 MINS) 

 

  • Standard Field - Types And Categories  
  • Custom Fields
  • Field Mapping / Hiding Fields  
  • Custom Actions 
  • Customising Triage 
  • Documentation 
  • Getting Help 
CLASS INTRODUCTION TRAINING CLASS Centre Administrators

CLASS ADMINISTRATOR TRAINING – ADMIN TOOLS

(45 MINS) 

 

  • Centre Configuration 
  • Client Merge 
  • Copy Services 
  • Bulk Insert of Information and Referrals 
  • Geolocation and retagging 
  • Message Board 
  • Filter Builder 
  • Documentation 
  • Getting Help 
  • Print and Letter Templates Basics 
CLASS INTRODUCTION TRAINING CLASS Centre Administrators