CLASS Webinar and Online Training | Community Legal Centres Australia

For information and bookings, contact the CLASS Helpdesk.

Check the training schedule for upcoming training sessions.

Module Name	Content	Prerequisites	Who should attend
CLASS NEW USER TRAINING (2 hours)	An introduction to CLASS What is CLASS Data Consistency Logging in and Security Conflict checking and search Intake Add/Edit a Client Add/Edit a service Add/Edit an action Critical Dates My Services Copying Services Triage Exporting Printing Flagging Basic Filter Documentation Getting Help	None	All Centre CLASS Users
CLASS COMMUNITY PROJECTS TRAINING (1.5 hours)	Overview of the database What is new/different to CLSIS Add Projects and Project Services Add Project Services and edit existing services Basic Filter building	None	All Centre CLASS Users
CLASS REPORTING TRAINING (1.5 hours)	Standard reports DIY reports	CLASS ADMINISTRATORS TRAINING	CLASS Centre Administrators and staff responsible for reporting
CLASS ACCOUNTABILITY TRAINING (1 hour)	Only for CLASS admins in States that use the Accountability Module	CLASS REPORTING TRAINING	CLASS Centre Financial Administrators
CLASS ADMINISTRATOR TRAINING – USER MANAGEMENT (45 MINS)	Security Creating New Users Reset Passwords Termination of Accounts Permissions and Roles Audit Logs Documentation Getting Help	CLASS INTRODUCTION TRAINING	CLASS Centre Administrators
CLASS ADMINISTRATOR TRAINING - CUSTOMISATION (45 MINS)	Standard Field - Types And Categories Custom Fields Field Mapping / Hiding Fields Custom Actions Customising Triage Documentation Getting Help	CLASS INTRODUCTION TRAINING	CLASS Centre Administrators
CLASS ADMINISTRATOR TRAINING – ADMIN TOOLS (45 MINS)	Centre Configuration Client Merge Copy Services Bulk Insert of Information and Referrals Geolocation and retagging Message Board Filter Builder Documentation Getting Help Print and Letter Templates Basics	CLASS INTRODUCTION TRAINING	CLASS Centre Administrators